Privacy Policy

Information you provide may include your name, company or organization, job title, email address, telephone number, project requirements, preferred solutions, messages, support details, and any information contained in documents or communications you voluntarily send to us.

When you use the website, we may automatically receive limited technical information such as your IP address, browser and device type, pages viewed, referral source, date and time of access, approximate location derived from an IP address, and cookie or analytics identifiers.

Please avoid submitting sensitive personal information unless it is necessary for a specific transaction and we have asked you to provide it through an appropriate channel.

We use personal information to respond to inquiries; schedule demonstrations or consultations; prepare proposals and project recommendations; provide product, integration, and support information; manage business relationships; improve our website and services; protect our systems; prevent fraud or misuse; comply with legal obligations; and establish, exercise, or defend legal claims.

Processing is based on one or more lawful grounds, including your consent, steps taken at your request before entering into a contract, performance of a contract, compliance with legal obligations, protection of vital interests where applicable, and our legitimate business interests when these do not override your fundamental rights and freedoms.

Our website may use essential cookies needed for site operation and limited analytics or preference technologies that help us understand performance and improve the user experience. Where consent is required, optional cookies should be used only after you have made a choice.

You may control cookies through your browser settings. Blocking certain cookies may affect the availability or operation of some website functions.

We may share personal information only when reasonably necessary with authorized personnel, affiliated companies, technology partners involved in a requested solution, professional advisers, hosting and information-technology providers, communications providers, analytics providers, and other service providers acting under appropriate confidentiality and data-protection obligations.

We may also disclose information when required by law, regulation, court order, lawful government request, or when necessary to protect our rights, users, personnel, property, or systems. We do not sell personal information.

Some service providers or technology partners may process information outside the Philippines. Where this occurs, we take reasonable steps to require appropriate contractual, organizational, and technical safeguards consistent with applicable data-protection requirements.

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, for legitimate business requirements, to comply with law, or to establish, exercise, or defend legal claims. Retention periods may vary depending on the type of record, transaction, and applicable legal requirement.

We use reasonable organizational, physical, and technical safeguards designed to protect personal information against unauthorized access, alteration, disclosure, loss, misuse, or destruction. No website, transmission, or storage system can be guaranteed to be completely secure.

Subject to applicable law, you may have the right to be informed, object to processing, access your personal information, request correction, request erasure or blocking, withdraw consent, obtain data portability where applicable, and seek damages for violations of your rights.

To exercise a right, email sales@nexcambrogen.com with the subject “Privacy Request.” We may ask for reasonable information to verify your identity and locate the relevant records. You may also raise a concern with the National Privacy Commission.

This website is intended for business and professional audiences and is not directed to children. We do not knowingly solicit personal information from children through this website.

Our website may link to third-party websites or support platforms. Their privacy practices are governed by their own notices, and we encourage you to review those notices before providing personal information.

We may update this Privacy Policy to reflect changes in our services, practices, technology, or legal obligations. The revised version will be posted on this page with an updated effective date.

For privacy questions or requests, contact sales@nexcambrogen.com or write to Nex Cambro Gen, Unit 1115 Centuria Building Makati, Kalayaan Avenue, Barangay Poblacion, Makati City, Philippines.